Reports

Know what each channel earns you

See how it works
Long communal tables in a converted Nordic dining hall, with the fjord and mountains framed through an opening in the wall.

Compare this season with last year

The metrics hotels use, next to the rest of your sales.

  • Hotel metrics

    Occupancy, ADR, RevPAR, revenue per guest, length of stay, lead time, booking pace, cancellation rate and cross-sell rate.

  • Breakdowns

    Revenue by channel, occupancy by weekday, stay-length distribution.

  • Compare any period

    Stack any range against the period before or the same dates last year.

  • Charts & sparklines

    See trends as charts next to the numbers.

Ask for the report you need

Write what you want to know in plain words. SERVOS builds the report and emails it on your schedule.

  • Custom reportsComing soon

    Build any report by room type, channel, product or period, as a chart and a table.

  • Describe a reportComing soon

    Write what you want to know in plain words, and SERVOS builds the report.

  • Scheduled reportsComing soon

    Email any report as a spreadsheet every day, week or month.

Close the month in one export

Ledger totals and credit notes for the whole hotel, ready for your books. Soon straight into your accounting software.

  • Occupancy & financial reports

    Export to Excel.

  • Accounting exports

    Ledger totals and credit notes, ready for your books.

  • Accounting integrationsComing soon

    Sales, payments and payouts flow into your accounting software on their own.

Works with

Get one set of numbers for the hotel

Accommodations

Rooms, rates and the front desk, next to everything else a guest books.

Checkout

One basket for the room, the trips, the sauna and tickets.

Channel manager

Booking.com, Expedia and Google Hotels from one calendar.

Payments

Cards, wallets and payment links, paid out by SERVPAY.

One plan for the whole hotel

€400/mobilled annually

3% platform fee with SERVPAY, plus standard card processing. The platform fee grows only as your sales do.

Everything included

  • Rooms, guided trips, sauna sessions & tickets
  • One calendar for rooms, trips and sauna
  • One checkout for the stay, the trips and the sauna
  • Guest profiles
  • Keep Booking.com and Expedia in sync
  • Auto-charge OTA virtual cards (VCC)
  • Your own booking pages on your website
  • Point of sale
  • Card terminal sales at the counter
  • Add-ons, upsells & discount codes
  • Reporting & data export
  • Data import from existing systems

In every plan

  • Every product
  • Unlimited users
  • Unlimited bookings

PCI compliant

SERVPAY is PCI Level 1 compliant. SERVOS never sees full card numbers.

GDPR compliant

Guest data is protected and processed according to EU regulation.

Hosted in the EU

EU-based infrastructure with GDPR-conscious subprocessors.

Business types

Built for places that sell more than rooms

A hotel in a former factory under the mountains of Henningsvær

Destination hotels

Sell the trips and the sauna with the room.

Guests filling a busy restaurant and bar in a former factory hall

Resorts

Rooms, trips and treatments on one guest bill.

A group meditating on cushions in a sunlit hall by the sea

Lodges & retreats

The bed, the guided days and the meals, sold as one stay.

A guest with a hot drink on the bed of a wooden cabin, looking out at a snowy forest

Cabins & campsites

Cabins, pitches and extras, booked on your website and the booking sites.

A guide leading a group along a rocky shore by the sea

Guided excursions

Departures with fixed seats, sold to guests and day visitors.

A crowd at an outdoor concert under the midnight sun

Event venues

Tickets, dinner and a room for the night in one order.

A sauna with a big window over a rocky shore

Saunas & bath houses

Shared sessions with a headcount, drop-ins and passes.

Guests climbing down the rocks for a swim in the sea

Spa hotels

Treatments, circuits and stays on one guest profile.

Questions you probably have

If yours isn’t here, ask us directly.

  • Occupancy, ADR, RevPAR, revenue per guest, length of stay, lead time, booking pace, cancellation rate and more.

  • Yes. Occupancy and financial reports export to Excel.

  • Soon. Describe the report in plain words, and SERVOS builds it. Export it, or have it emailed every day, week or month.

  • Yes. Compare any period with the period before or the same dates last year.

  • Reporting comes with the one SERVOS plan and every other product, at no extra fee. The plan is a monthly fee plus 3% of sales plus card processing.

Guests gathered at long tables in the main hall of a converted factory

Make room for more

Thirty minutes with us, and you’ll know whether SERVOS can run your next season.