Resorts

Run rooms, trips, the spa and the bar on one system

Guests filling a busy restaurant and bar in a former factory hall

Put every guest’s stay on one order

A fishing trip and a massage booked with the room land in three systems. On SERVOS it’s one order, paid once.

See every arrival’s whole stay

Each arrival comes with the room and every trip and treatment they booked, so the desk knows the plan.

Bill the whole stay once

Room, fishing trip, massage and breakfast go on one order. The guest pays once and gets one receipt.

Match every payout to its sales

Online checkout, the card terminal and Booking.com virtual cards arrive in one payout, each payment linked to its order.

At the desk

Plan every room on one timeline

Drag a stay to another room when plans change, and see where each guest booked.

Housekeeping

Clean the right rooms first

Dirty rooms sit at the top, each with the time the next guest arrives. Housekeeping marks them clean on a phone.

At the bar

Sell trips and sauna from the bar

The bar rings up drinks, trip seats and sauna places on a tablet, and guests pay by card on the terminal.

Trevarefabrikken, Lofoten

“We ran rooms on one system, events on another, and payments on a third. SERVOS replaced all of them.”

Mats Alfsen, Co-founder & CEO
Read the story

Getting started

Get running in days, not months

We move your guests and bookings over before the switch, so guests keep arriving the whole way through.

Solutions

The solutions behind it

Questions you probably have

If yours isn’t here, ask us directly.

  • Yes. Set a price per season, then add rules for weekends, extra guests and each channel.

  • Yes. Guests book the room, a trip and a treatment on your booking pages and pay once.

  • Yes. Booking.com, Expedia and Google Hotels update the moment a room books anywhere.

  • Yes. See occupancy, ADR, RevPAR and revenue by channel, and export the reports to Excel.

  • We import your guests and future bookings from the system you use today, and set SERVOS up with you between seasons.

One plan for the whole hotel

€400/mobilled annually

3% platform fee with SERVPAY, plus standard card processing. The platform fee grows only as your sales do.

Everything included

  • Rooms, guided trips, sauna sessions & tickets
  • One calendar for rooms, trips and sauna
  • One checkout for the stay, the trips and the sauna
  • Guest profiles
  • Keep Booking.com and Expedia in sync
  • Auto-charge OTA virtual cards (VCC)
  • Your own booking pages on your website
  • Point of sale
  • Card terminal sales at the counter
  • Add-ons, upsells & discount codes
  • Reporting & data export
  • Data import from existing systems

In every plan

  • Every product
  • Unlimited users
  • Unlimited bookings

PCI compliant

SERVPAY is PCI Level 1 compliant. SERVOS never sees full card numbers.

GDPR compliant

Guest data is protected and processed according to EU regulation.

Hosted in the EU

EU-based infrastructure with GDPR-conscious subprocessors.

Guests gathered at long tables in the main hall of a converted factory

Make room for more

Thirty minutes with us, and you’ll know whether SERVOS can run your next season.