Everything about rooms on SERVOS: setting accommodations and rooms up, how bookings arrive and change, the guest's pre-arrival registration, the front-desk day, and the machinery behind availability, pricing, and booking sites.
Guides
Setting up accommodations
Accommodations (room types), their rooms, occupancy, media, and publishing.
Add-ons
Breakfast, parking, and other extras: pricing, inclusion, and how guests add them.
Bookings
Where bookings come from, booking at the desk, changing dates and rooms, and cancelling.
Availability and pricing
Restrictions, room blocks, pricing rules, and how the nightly price is computed.
Guest registration
Pre-arrival registration in the guest portal, the front-desk register, and what happens at check-in.
Check-in and check-out
The confirmation warnings, recording actual times, and correcting a mistaken check-in.
Housekeeping
Room statuses, the housekeeping board, and the cleaning staff view.
Channel manager
Selling on Booking.com, Expedia, and Google Hotels, and what works differently for OTA bookings.
